topic Re: Status update failure after task submission in Community Chat

Status update failure after task submission

Himaja — Tue, 19 Aug 2025 06:57:11 GMT

I am fetching the data from the datatable and assigning tasks to users through the workflow app. Once the user submits the task, the status should change from In Progress to Done. However, in my case, the status is not updating to Done and is still stuck in In Progress.

Re: Status update failure after task submission

shivakumara — Tue, 19 Aug 2025 11:04:34 GMT

Hi @Himaja ,
In order for the process to move to "Done", the assignee must provide approval. Until then, the flow will remain in the "In Progres" state (as named in your flow).
Please check the Main Workflow page to ensure the flow has been assigned to someone (via their email ID). Once approval is received, the status will automatically update to either "Done" or "Cancelled", based on the decision taken by the assignee.

Here I am adding an example for your reference.

Re: Status update failure after task submission

Himaja — Tue, 19 Aug 2025 11:28:34 GMT

I am trying to update the workflow in the submission form. Unlike other forms that have Approve and Reject options, we are working only with submission forms where the action is limited to submitting the form.

Re: Status update failure after task submission

shivakumara — Tue, 19 Aug 2025 14:04:12 GMT

You might have missed this part: upon clicking the button, an action needs to be defined. Screenshot to update action for the button.