topic Any ways to exempt multifactor authentication for Outlook? in Community Chat

Any ways to exempt multifactor authentication for Outlook?

matt-kruzicki — Wed, 23 Oct 2024 18:22:38 GMT

Is it possible for Workato to exempt multifactor authentication when connecting Outlook to Workato? Our internal security procedures changed recently, and moving forward, all Outlook accounts require DUO authentication. We would like to avoid using DUO authentication in the connectors because the account is shared between multiple people. Any solutions to this?

Re: Any ways to exempt multifactor authentication for Outlook?

ndy — Mon, 04 Nov 2024 08:23:33 GMT

Dear @matt-kruzicki

Exempting DUO multi-factor authentication (MFA) entirely for shared Outlook accounts can be challenging, especially given heightened security protocols.
Using Microsoft Graph API to connect Outlook with Workato can offer flexibility in managing authentication and security.