What's trending at Workato?

estefania-romo — Wed, 24 Jul 2024 12:58:44 GMT

What's new?

Workato Insights Update

We are going GA with Workato Insights! If you want to have it enabled, please contact your CSM!
Two new important updates regarding Insights.
-ROI Sample Package for Insights
Insights supports ROI / Automation impact use case which is essential to quantify the value from Workato automations and to “move up the chain”, apply to higher level stakeholders. To make it even easier, we’d like to share a ROI Sample Package for Insights
What is this package?
It is a sample Workflow App that has a dashboard page to display the ROI metrics based on real execution data, as well as ROI Dataset table to supply ROI metadata (such as which recipes save which amount of hours/dollars for which process)
How does it work?
Once you have Insights enabled in your Workspace:
Install the package into your workspace (create new project e.g. “[App] ROI Dashboard” and import there)
Open ROI Metadata table and edit based on SME estimates. For every recipe that is finalising the business impact (e.g. completes some business process), create a row in a table with:
1.Recipe ID
2.Department, Use case. You can also use any custom metadata.
3.Hours saved per run (i.e. successful job) of this recipe
4.Dollars (or other currency) saved per run
This step is important to get right! If you input unrealistic data, you will get unrealistic ROI
-ROI Dashboard page should automatically pick up the values. Verify for correctness. Make any visual changes you wish. You can view this page right in Workato.
-(optional) Set up the apps portal and go live with this app. You should now see the dashboard in Apps portal

New Insights dashboard in Workato

A new Insights interface - Dashboards in Workato are now available! This allows automation teams to analyze and quantify the automation impact, without leaving our UI.This also decouples Apps and Insights, now you don’t have to create an App or have it in the subscription to see the dashboards. Still, dashboards in Apps will be fully supported going forward, as it is more relevant for certain use cases, and provides a way to see the dashboards without Workato login.
New Platform -> Insights menu item is now available!

Go To Insights Documentation

More new SAP Enhancements!

OData V4 Support in SAP OData Connector

Our SAP OData Connector now supports OData V4, the latest version of SAP’s OData services. This enhancement means we support the below set of APIs delivered OOTB by SAP along with the custom OData V4 services across SAP Business Suite applications (SAP CRM, SRM, ECC, etc) as well:

OData v4 is gaining significant traction in the tech industry due to its enhanced capabilities and modern features including better performance, advanced query capabilities, and more efficient data handling.
Stay tuned as more to come on this!!

Populate fields for any SAP table queried by "Call RFC" action

We are happy to announce another enhancement to our SAP RFC Connector: the ability to automatically populate fields for any SAP table queried by the "Call RFC" action when using RFM RFC_READ_TABLE.

SAP customers quite frequently use the RFC_READ_TABLE function module through "Call RFC" action in our SAP RFC connector for external integration. This is due to its ability to provide direct and efficient access to SAP table data without requiring complex development. It's particularly useful when there are no APIs (BAPI/IDoc/OData) available to read master or transactional data. This function module simplifies integration by offering a straightforward interface for data retrieval, making it versatile for various use cases.

Now with introduction of this feature, it reduces dependency on the SAP team to know the technical field names for any SAP table, which previously required manual effort and cross-team collaboration. In some cases, it also eliminates the additional step/task in the recipe of manually fetching field names in the first call.

SAP OData Connector Documentation

Platform Ops latest releases

You may have seen fresh new changes in the platform! Here is an update, so you do not get surprised when you go to your workspace.

Permissions:

Workspace settings - New permission available for custom roles. Today only admin system roles and account owners could access some of the WS settings sections. Now we exposed this permission in and it can be added to collaborators by custom roles. There is no change to existing roles. Customers need to actively go in and add it.

This gives access to:

General
Subscription plan
Notifications

Deployments:

There are several UX and UI changes coming up in this area of Deployments. Now live in production we have the following new UI:

Deployment history tab - This tab within a project has a new look and feel, new icons and texts. No new functionality, just looks better
Deployment detailed page - This is a new page! up until now, when clicking on a deployment item in the Deployment history tab, it would open a popup window with the details of the deployment. Now instead of the popup a page will open with the details. It has same functionality but different look and feel

Navigation bar (left side menu):

As preparation for Insights GA we update the icon and name of the operations dashboard section.
It is now called Operations Hub. There is no functionality change, it opens the same tabs for Dashboard, Dependency graph and Audit logs.

topic What's trending at Workato? in Benelux User Group

What's trending at Workato?