https://systematic.workato.com/t5/workato-pros-discussion-board/outlook-connection/m-p/2496#M1089 <P>I've seen this error before when connecting to a shared mailbox, as the account I was authenticating the connection with only had read and access permissions on the mailbox.</P><BR /><P>Has the account that you've authenticated the connection with got all of the permissions it needs in Azure AD? The following permissions are required according to the docs:</P><P><CODE>https://outlook.office.com/mail.read<BR />https://outlook.office.com/mail.send<BR />https://outlook.office.com/calendars.readwrite<BR />offline_access<BR />https://outlook.office.com/mail.Read.Shared</CODE></P><BR /><P><A href="https://docs.workato.com/connectors/outlook/outlook.html#permissions-required-to-connect" target="_blank" rel="noreferrer noopener">Workato connectors - Outlook | Workato Docs</A></P> Tue, 15 Mar 2022 00:12:18 GMT alain-bates 2022-03-15T00:12:18Z https://systematic.workato.com/t5/workato-pros-discussion-board/outlook-connection/m-p/2494#M1087 <BR /><P></P><P>In the recipe when I change the outlook connector, an error of "403 forbidden" is getting encountered. Credentials of connector are verified and checked. Can someone help me find the root cause of this error.</P> Mon, 14 Mar 2022 14:59:02 GMT https://systematic.workato.com/t5/workato-pros-discussion-board/outlook-connection/m-p/2494#M1087 pratik-maskar 2022-03-14T14:59:02Z https://systematic.workato.com/t5/workato-pros-discussion-board/outlook-connection/m-p/2495#M1088 <P>obvious question but have you tried to re-connect the connector? also are you using own personal outlook or company 365 account ?</P><BR /> Mon, 14 Mar 2022 20:33:37 GMT https://systematic.workato.com/t5/workato-pros-discussion-board/outlook-connection/m-p/2495#M1088 simo-taleb 2022-03-14T20:33:37Z https://systematic.workato.com/t5/workato-pros-discussion-board/outlook-connection/m-p/2496#M1089 <P>I've seen this error before when connecting to a shared mailbox, as the account I was authenticating the connection with only had read and access permissions on the mailbox.</P><BR /><P>Has the account that you've authenticated the connection with got all of the permissions it needs in Azure AD? The following permissions are required according to the docs:</P><P><CODE>https://outlook.office.com/mail.read<BR />https://outlook.office.com/mail.send<BR />https://outlook.office.com/calendars.readwrite<BR />offline_access<BR />https://outlook.office.com/mail.Read.Shared</CODE></P><BR /><P><A href="https://docs.workato.com/connectors/outlook/outlook.html#permissions-required-to-connect" target="_blank" rel="noreferrer noopener">Workato connectors - Outlook | Workato Docs</A></P> Tue, 15 Mar 2022 00:12:18 GMT https://systematic.workato.com/t5/workato-pros-discussion-board/outlook-connection/m-p/2496#M1089 alain-bates 2022-03-15T00:12:18Z