topic Re: API Connection Timeout Issue in Workato Pros Discussion Board

API Connection Timeout Issue

bhavesh-patel — Mon, 12 Sep 2022 17:36:19 GMT

Hi everyone,

We ran into an issue, I have setup connection with client id and client secret which will give me access token to call APIs, now the issue is after 24 hours the token was expired. So now I am not able to run my recipe without reconnecting my connection.

I have also setup refresh token logic in connector sdk code but somehow it is not working.

Can anyone help me with this? Does anyone found similar problem like setting up main token for 24hrs and then used refresh token for further API calls.

Thanks in advance.

Re: API Connection Timeout Issue

jelle-vanloock — Mon, 12 Sep 2022 17:42:53 GMT

Can you please provide more information how you are trying to refresh your token?

On my side I have implemented the following:

refresh_on: [401] (whatever code the API is returning when authentication is failing)

Re: API Connection Timeout Issue

himanshu — Mon, 12 Sep 2022 17:58:16 GMT

Could you share the link or the screenshot of the recipe here for a better understanding?

Re: API Connection Timeout Issue

bhavesh-patel — Mon, 12 Sep 2022 18:29:23 GMT

I don't have a screenshot with me right now but I got error at recipe level. I'll provide you when on next attempt I'll get error which is after 24hrs.

Re: API Connection Timeout Issue

bhavesh-patel — Mon, 12 Sep 2022 18:30:02 GMT

Have you did that in sdk code? can you send me the code which I can use on my api calls?

Re: API Connection Timeout Issue

himanshu — Mon, 12 Sep 2022 19:14:45 GMT

The API that you are using should be providing an error code,

when an invalid token is used the normal process should be to call the new token issuing steps before proceeding further.

So I think it is more about how you write the recipe.