topic Re: OAuth error on ClickUp connection lab exercise in Workato Pros Discussion Board

OAuth error on ClickUp connection lab exercise

JeroenR — Tue, 25 Jul 2023 16:13:30 GMT

Hi, I am trying to build the HTTP Connector for ClickUp.

I click the Connect button in Workato
A ClickUp window appears in which I select my Workspace (image 1)
I get an Internal Server Error of type OAUTH_006 on the ClickUp pop-up screen (image 2)

I could not find an explanation for the error code in the ClickUP Common Errors page

Any idea what I could be doing wrong?

Choosing the workspaceThe error on the ClickUp pop-up

Re: OAuth error on ClickUp connection lab exercise

marlon-muela — Tue, 01 Aug 2023 06:33:27 GMT

Hi,
This is Marlon from the support team.
Make sure to check your HTTP Authentication. Please refer to ClickUp API documentation > Authentication: https://clickup.com/api/developer-portal/authentication/

Re: OAuth error on ClickUp connection lab exercise

meghan-legaspi — Tue, 01 Aug 2023 21:57:58 GMT

Hey @JeroenR, were you able to find a solution? Please let us know if you need further assistance. 😊

Re: OAuth error on ClickUp connection lab exercise

JeroenR — Wed, 02 Aug 2023 11:43:32 GMT

Hi Meghan, thanks for your replay. No, I was not 😞 . I might try again later. I did find out that the ClickUp endpoint is different from what is in the lab instructions/screenshot. I think ClickUp may have changed they way they authenticate. If so, others will bump into this as well. So I guess I will wait and see for now ...

Re: OAuth error on ClickUp connection lab exercise

JeroenR — Wed, 02 Aug 2023 11:46:25 GMT

Thanks Marlon. I did look at the docs, but that did not help me. I might try again later. I did find out that the ClickUp endpoint is different from what is in the lab instructions/screenshot. I think ClickUp may have changed they way they authenticate. If so, others will bump into this as well. So I guess I will wait and see for now ...

Re: OAuth error on ClickUp connection lab exercise

marlon-muela — Mon, 21 Aug 2023 02:32:41 GMT

Hi @JeroenR ,

I tested the connection, and it worked fine. There's no change with the authentication. I was able to connect without an error.

Please check the authorization URL and Oauth token URL. Make sure that the format is as follows:
https://app.clickup.com/api?client_id= {client_id} &redirect_uri=https://www.workato.com/oauth/callback

In the URL, replace {client_id} with your ClickUp client ID.

The OAuth Token URL should be: https://app.clickup.com/api/v2/oauth/token

Please review your HTTP configuration and try again. I tested this and it was working fine.

Re: OAuth error on ClickUp connection lab exercise

JeroenR — Wed, 23 Aug 2023 08:51:31 GMT

Yes, thank you Marlon. You were right. It turned out I had not entered the callback URL in the App configuration in the ClickUp API settings page. Typical "user error". Thanks for your help.

Re: OAuth error on ClickUp connection lab exercise

philSch — Tue, 17 Oct 2023 12:49:44 GMT

Hi all, I'm a workato rookie and I'm facing the same issue while taking up the Automation Pro III training. When I add the workato redirect url on clickUp side, it's either 'cleaned' by clickup leaving only www.workato.com or it's lost.

Does one of you face this yet and if yes found a workaround ?

Many thanks,