topic Re: When I try to access the Open AI connection I get a api limit exceeded in Workato Pros Discussion Board https://systematic.workato.com/t5/workato-pros-discussion-board/when-i-try-to-access-the-open-ai-connection-i-get-a-api-limit/m-p/5478#M2415 <P>here is the actual error</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="anthony_chen_0-1698082460095.png" style="width: 400px;"><img src="https://systematic.workato.com/t5/image/serverpage/image-id/781i7FB525E243CCD447/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="anthony_chen_0-1698082460095.png" alt="anthony_chen_0-1698082460095.png" /></span></P><P>&nbsp;</P> Mon, 23 Oct 2023 17:34:28 GMT anthony_chen 2023-10-23T17:34:28Z When I try to access the Open AI connection I get a api limit exceeded https://systematic.workato.com/t5/workato-pros-discussion-board/when-i-try-to-access-the-open-ai-connection-i-get-a-api-limit/m-p/5476#M2414 <P>This is the first time Ive tried to use the Open AI connector and I have a paid account for the API key. I have never accessed the API any other way.</P><P>When I talked with our partner representative they had the same problem</P><P>&nbsp;</P> Mon, 23 Oct 2023 16:43:39 GMT https://systematic.workato.com/t5/workato-pros-discussion-board/when-i-try-to-access-the-open-ai-connection-i-get-a-api-limit/m-p/5476#M2414 anthony_chen 2023-10-23T16:43:39Z Re: When I try to access the Open AI connection I get a api limit exceeded https://systematic.workato.com/t5/workato-pros-discussion-board/when-i-try-to-access-the-open-ai-connection-i-get-a-api-limit/m-p/5478#M2415 <P>here is the actual error</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="anthony_chen_0-1698082460095.png" style="width: 400px;"><img src="https://systematic.workato.com/t5/image/serverpage/image-id/781i7FB525E243CCD447/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="anthony_chen_0-1698082460095.png" alt="anthony_chen_0-1698082460095.png" /></span></P><P>&nbsp;</P> Mon, 23 Oct 2023 17:34:28 GMT https://systematic.workato.com/t5/workato-pros-discussion-board/when-i-try-to-access-the-open-ai-connection-i-get-a-api-limit/m-p/5478#M2415 anthony_chen 2023-10-23T17:34:28Z Re: When I try to access the Open AI connection I get a api limit exceeded https://systematic.workato.com/t5/workato-pros-discussion-board/when-i-try-to-access-the-open-ai-connection-i-get-a-api-limit/m-p/5479#M2416 <P>Ok the problem is resolved. The issue is that the billing was not setup properly for API on the account.</P> Mon, 23 Oct 2023 18:29:58 GMT https://systematic.workato.com/t5/workato-pros-discussion-board/when-i-try-to-access-the-open-ai-connection-i-get-a-api-limit/m-p/5479#M2416 anthony_chen 2023-10-23T18:29:58Z Re: When I try to access the Open AI connection I get a api limit exceeded https://systematic.workato.com/t5/workato-pros-discussion-board/when-i-try-to-access-the-open-ai-connection-i-get-a-api-limit/m-p/5480#M2417 <P>Glad you were able to resolve!</P> Mon, 23 Oct 2023 20:14:56 GMT https://systematic.workato.com/t5/workato-pros-discussion-board/when-i-try-to-access-the-open-ai-connection-i-get-a-api-limit/m-p/5480#M2417 meghan-legaspi 2023-10-23T20:14:56Z