topic Re: Issue with Salesforce Real-Time Trigger for monitor changes in a record in Workato Pros Discussion Board https://systematic.workato.com/t5/workato-pros-discussion-board/issue-with-salesforce-real-time-trigger-for-monitor-changes-in-a/m-p/6020#M2646 <P>Hi Jayanth,</P><P>There's a new/updated record trigger in real-time.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="gibsoncabello_0-1705987179631.png" style="width: 400px;"><img src="https://systematic.workato.com/t5/image/serverpage/image-id/987i62B7AFE7DEA51796/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="gibsoncabello_0-1705987179631.png" alt="gibsoncabello_0-1705987179631.png" /></span></P><P>You need to configure an SF Outbound Message and Flow to make this work.</P><P>You can follow this documentation for more info:&nbsp;<A href="https://docs.workato.com/connectors/salesforce/real-time-triggers.html#new-new-updated-object-real-time" target="_blank">https://docs.workato.com/connectors/salesforce/real-time-triggers.html#new-new-updated-object-real-time</A></P><P>Thank you!</P><P>Gibson</P> Tue, 23 Jan 2024 05:21:10 GMT gibson-cabello 2024-01-23T05:21:10Z Issue with Salesforce Real-Time Trigger for monitor changes in a record https://systematic.workato.com/t5/workato-pros-discussion-board/issue-with-salesforce-real-time-trigger-for-monitor-changes-in-a/m-p/5932#M2605 <P>Hi Team,&nbsp;<SPAN>I trust this message finds you well.</SPAN></P><P>We are encountering an issue with the Salesforce real-time trigger for monitoring changes in a record. We are specifically monitoring the "ContentDocument" object in Salesforce. When updating files within the content document, we've observed that if we upload two files simultaneously, there are instances where we receive only one job, while other times we receive both jobs.</P> Wed, 10 Jan 2024 07:13:27 GMT https://systematic.workato.com/t5/workato-pros-discussion-board/issue-with-salesforce-real-time-trigger-for-monitor-changes-in-a/m-p/5932#M2605 JayanthMP 2024-01-10T07:13:27Z Re: Issue with Salesforce Real-Time Trigger for monitor changes in a record https://systematic.workato.com/t5/workato-pros-discussion-board/issue-with-salesforce-real-time-trigger-for-monitor-changes-in-a/m-p/5965#M2618 <P>Hi Jayanth,</P><P>Thanks for reaching out!</P><P>You mentioned you're using the using the monitor changes trigger event in Salesforce.</P><P>If you want to pick up Content Document uploaded in your SF account, you can use the New/Updated Object Trigger.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="gibsoncabello_0-1705297613053.png" style="width: 400px;"><img src="https://systematic.workato.com/t5/image/serverpage/image-id/971i95B118E07750111E/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="gibsoncabello_0-1705297613053.png" alt="gibsoncabello_0-1705297613053.png" /></span></P><P>Using this trigger event, it should pick up each file as an individual job.</P><P>Please let us know if you have further questions.</P> Mon, 15 Jan 2024 05:47:30 GMT https://systematic.workato.com/t5/workato-pros-discussion-board/issue-with-salesforce-real-time-trigger-for-monitor-changes-in-a/m-p/5965#M2618 gibson-cabello 2024-01-15T05:47:30Z Re: Issue with Salesforce Real-Time Trigger for monitor changes in a record https://systematic.workato.com/t5/workato-pros-discussion-board/issue-with-salesforce-real-time-trigger-for-monitor-changes-in-a/m-p/6017#M2644 <P>One thing to note is that New/Updated does not pick up Deleted objects. You have to have Deleted job as well.&nbsp;</P><P>We found this with an integration that was not sending data when an Account Team member was deleted. You may not need the deleted job but more of a FYI.&nbsp;</P> Mon, 22 Jan 2024 19:17:31 GMT https://systematic.workato.com/t5/workato-pros-discussion-board/issue-with-salesforce-real-time-trigger-for-monitor-changes-in-a/m-p/6017#M2644 brian-haskins 2024-01-22T19:17:31Z Re: Issue with Salesforce Real-Time Trigger for monitor changes in a record https://systematic.workato.com/t5/workato-pros-discussion-board/issue-with-salesforce-real-time-trigger-for-monitor-changes-in-a/m-p/6018#M2645 <P><SPAN>But I need a real-time trigger. The action you suggested above is not real-time right?</SPAN></P> Tue, 23 Jan 2024 05:16:11 GMT https://systematic.workato.com/t5/workato-pros-discussion-board/issue-with-salesforce-real-time-trigger-for-monitor-changes-in-a/m-p/6018#M2645 JayanthMP 2024-01-23T05:16:11Z Re: Issue with Salesforce Real-Time Trigger for monitor changes in a record https://systematic.workato.com/t5/workato-pros-discussion-board/issue-with-salesforce-real-time-trigger-for-monitor-changes-in-a/m-p/6020#M2646 <P>Hi Jayanth,</P><P>There's a new/updated record trigger in real-time.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="gibsoncabello_0-1705987179631.png" style="width: 400px;"><img src="https://systematic.workato.com/t5/image/serverpage/image-id/987i62B7AFE7DEA51796/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="gibsoncabello_0-1705987179631.png" alt="gibsoncabello_0-1705987179631.png" /></span></P><P>You need to configure an SF Outbound Message and Flow to make this work.</P><P>You can follow this documentation for more info:&nbsp;<A href="https://docs.workato.com/connectors/salesforce/real-time-triggers.html#new-new-updated-object-real-time" target="_blank">https://docs.workato.com/connectors/salesforce/real-time-triggers.html#new-new-updated-object-real-time</A></P><P>Thank you!</P><P>Gibson</P> Tue, 23 Jan 2024 05:21:10 GMT https://systematic.workato.com/t5/workato-pros-discussion-board/issue-with-salesforce-real-time-trigger-for-monitor-changes-in-a/m-p/6020#M2646 gibson-cabello 2024-01-23T05:21:10Z