topic Re: Workspace Management in Workato Pros Discussion Board

Workspace Management

TilakBhatia — Thu, 25 Jan 2024 11:01:13 GMT

Hi Everyone,

I have a scenario in which I want to isolate the collaborator access as "Operator" and only in the production environment. However, the collaborator received the error message as following when he tried to swicth the account from personal workspace to the team's workspace

However, when the same "Operator" role is assigned in all the three ( Dev, Test, Prod) he manages to switch the account and access the environments based on the role provided. Can anyone please advise whether this is a default "Operator" role behaviour that access should be granted in all the environments? Let me know if there's any dependancy and if a cutomised role could be the potential solution for that. Thanks for Advance

Regards,

Tilak Bhatia

Re: Workspace Management

gibson-cabello — Mon, 19 Feb 2024 05:58:55 GMT

Hi Tilak,

The expected behavior is that users/collaborators should have access to the DEV environment, as when switching to the Team Workspace, it will be automatically routed to the DEV environment.

The current architecture and main logic of environments support the idea that most users have access to DEV, less to TEST, and a few to PROD.

To avoid this switching error, kindly provide minimum permission for the DEV environment.

Re: Workspace Management

TilakBhatia — Tue, 20 Feb 2024 09:33:53 GMT

HI @gibson-cabello ,

Thanks for the insight, appreciate it.

Regards,

Tilak Bhatia.