https://systematic.workato.com/t5/workato-pros-discussion-board/netsuite-case-to-hubspot-ticket-and-contact-association/m-p/7333#M3171 <P>I am trying to create a recipe that once a day takes all the cases created in NetSuite that day and creates a matching HubSpot Ticket. Then, within HubSpot we will send out the customer support survey.</P><P>Issue 1, my trigger is working but it doesn't pull any cases from "today".</P><P>Issue 2, I can't figure out how to even approach adding it to a contact or creating a contact to add it to.</P><P>&nbsp;</P> Fri, 30 Aug 2024 16:16:19 GMT Anna_EPS 2024-08-30T16:16:19Z https://systematic.workato.com/t5/workato-pros-discussion-board/netsuite-case-to-hubspot-ticket-and-contact-association/m-p/7333#M3171 <P>I am trying to create a recipe that once a day takes all the cases created in NetSuite that day and creates a matching HubSpot Ticket. Then, within HubSpot we will send out the customer support survey.</P><P>Issue 1, my trigger is working but it doesn't pull any cases from "today".</P><P>Issue 2, I can't figure out how to even approach adding it to a contact or creating a contact to add it to.</P><P>&nbsp;</P> Fri, 30 Aug 2024 16:16:19 GMT https://systematic.workato.com/t5/workato-pros-discussion-board/netsuite-case-to-hubspot-ticket-and-contact-association/m-p/7333#M3171 Anna_EPS 2024-08-30T16:16:19Z https://systematic.workato.com/t5/workato-pros-discussion-board/netsuite-case-to-hubspot-ticket-and-contact-association/m-p/7380#M3187 <P>Hi, can you post some screenshots of your triggers so that we can help you?</P><P>Re the Contact, you will first need to look for a matching record in Hubspot using a unqiue identifier. Than, either use that Contact or create a new one and attach the ticket to it.</P> Tue, 03 Sep 2024 19:29:09 GMT https://systematic.workato.com/t5/workato-pros-discussion-board/netsuite-case-to-hubspot-ticket-and-contact-association/m-p/7380#M3187 rachelnatik 2024-09-03T19:29:09Z