topic Re: Scheduler Wait action doesn't resume in Workato Pros Discussion Board

Scheduler Wait action doesn't resume

Karsten — Tue, 18 Feb 2025 09:54:58 GMT

Hi there,

I've built a very simple recipe that should wait for 10 seconds and then resume and complete. But it never passes the wait action.

I'm in GMT+1 timezone and the resume timezone is converted PST but it is the correct time.

Am I using it wrong?

Thanks,

Karsten

Re: Scheduler Wait action doesn't resume

shivakumara — Tue, 18 Feb 2025 14:36:42 GMT

Hi @Karsten,
Try using one of the solutions below to ensure the recipe behaves as expected. With or Without formula mode, recipe should work.

Attaching the response for your reference. Please let me know if you need any further assistance or clarification. Make sure to start the recipe and test it properly, rather than testing directly from the recipe.

Thanks and Regards,
Shivakumar K A

Text mode:

Re: Scheduler Wait action doesn't resume

Prudvi — Tue, 18 Feb 2025 13:50:50 GMT

Hi @Karsten,
Could you try Starting the Recipe and see the functionality.
When I tried with test recipe, recipe was never passing the wait action.
Also I noticed a small delay of 0.5 sec to whatever time I have specified
Example if 60 seconds, it got resumed at 1 min .5 sec
Regards,
Prudvi

Re: Scheduler Wait action doesn't resume

shivakumara — Tue, 18 Feb 2025 14:34:25 GMT

Hi @Prudvi,
We need to start the recipe and allow it to pick up the job. Make sure to set the timing using formula mode or text and apply the correct configuration before testing. The solution for this has already been shared.

Thanks and Regards,
Shivakumar

Re: Scheduler Wait action doesn't resume

Prudvi — Tue, 18 Feb 2025 14:24:43 GMT

Hi @shivakumara,
It seemed to work even without formula mode.

Regards,
Prudvi

Re: Scheduler Wait action doesn't resume

shivakumara — Tue, 18 Feb 2025 14:40:53 GMT

Hi @Prudvi,
I agree with your point. I was also tested but failed to include the point and attachment. However, testing the recipe doesn't yield the expected result. We need to start the recipe and allow it to pick up the job.

Thanks and Regards,
Shivakumar

Re: Scheduler Wait action doesn't resume

vijayalakshmi — Wed, 19 Feb 2025 02:35:11 GMT

@Karsten ,Wait is a part of long action and such actions does not work on test mode , you will have to start the recipe.
list of long actions are here - https://docs.workato.com/recipes/long-actions.html#list-of-long-actions

Re: Scheduler Wait action doesn't resume

shivakumara — Wed, 19 Feb 2025 06:35:17 GMT

@vijayalakshmi ,
Not always, but in this case, we use time in milliseconds (e.g., 0.010 or 0.10), and the recipe will run in test mode.
Screenshot:

@Karsten
However, it is not recommended or considered best practice to run long actions in test mode. Instead, keep the recipe in a start state and test it.

Thanks and Regards,
Shivakumar

Re: Scheduler Wait action doesn't resume

philSch — Mon, 23 Jun 2025 15:16:56 GMT

Hello,

I'm facing the same issue as initially described. What I want to achieve is in the rate of an api rate limit issue, instead of stopping the process, I want to set it in pause till the rate limit reset.

I tried what was described as a solution but the workato schedule never restart the process. I'm in UTC+2 can this be an issue with the workato reference date which seems to be Pacific time ?

I tried to understand using a very basic recipe.

Logging the current time, waiting for 10 sec and after I was expecting an email.

The second screenshot showing the 'scheduled_resume_at' value was done @ 5:15 PM

Did I configure something wrongly ?

Thanks for help,

Philippe

Re: Scheduler Wait action doesn't resume

gary1 — Mon, 23 Jun 2025 19:25:25 GMT

Scheduler doesn't work when testing recipes. To "test" it, you need to start the recipe and call it.

Re: Scheduler Wait action doesn't resume

philSch — Tue, 24 Jun 2025 07:25:05 GMT

Thanks Gary1,

I tried to call it from another recipe but still the same issue. The scheduler never go further. Can this be related to the time zone ?

Basically I have a test recipe with a 'Wait for specified length of time' (I also tried with Wait until the specified time) that is called from another recipe. but the caller never get the answer from the called.

Re: Scheduler Wait action doesn't resume

shivakumara — Tue, 24 Jun 2025 09:17:20 GMT

Hi @philSch ,
Here I am adding screenshots, which I tried as per the requirement, and it is working as expected.
Please kindly start the recipe instead "test the recipe option".
to answer your question: Can this be related to the time zone ? No, I am running the recipe in the default time-zone i.e. PST

Thanks and Regards,
Shivakumara K A