topic Re: How to update a Contact in HubSpot and set something like that "non marketing contact" in Workato Pros Discussion Board

How to update a Contact in HubSpot and set something like that "non marketing contact"?

SylvainA — Tue, 11 Mar 2025 14:13:22 GMT

I'm able to update a Contact in HubSpot with Automation Studio with the action "Update record".

But It seems not all fields are available to update. In the front end of HubSpot, it have an information called "Statut du contact marketing". Sorry i'm in french. 😉 Two values are available, somethig like that: "Marketing contact" or "Non marketing contact". It seems that this information come from the field of "hs_marketable_status": "true". I can see this field if i extract all fields of my contact of HubSpot. My problem is I don't have the field "hs_marketable_statut" available to set it in the Update record action. Even if I clic Add some fields.

How do you set a status contact marketing? Some idea?

Re: How to update a Contact in HubSpot and set something like that "non marketing contact"

Prudvi — Tue, 11 Mar 2025 16:53:34 GMT

Hi @SylvainA,
Can you please check if the automation user has access to update the fields. Sometimes users might have read access and they can view most of the fields where as with write access only few fields are accessible.
Regards,
Prudvi

Re: How to update a Contact in HubSpot and set something like that "non marketing contact"

SylvainA — Tue, 11 Mar 2025 18:04:01 GMT

From me to me, 😁

The HubSpot support just answered to me. The information "Statut du contact marketing" is a calculated properties. I will need to create my own propertie to manage this information and to be able to update it thrue Automation Studio.

Thank you @Prudvi to your advise.

Sylvain