JWT token not working

Priya1805 — Thu, 03 Jul 2025 04:03:29 GMT

I'm currently working on generating a JWT token and have followed the process outlined in the Workato documentation. However, I'm encountering an issue when passing the token—it doesn’t seem to be working as expected.
Could you please clarify what specific values are required in the JWT payload, particularly for the fields int, iss, aud, and sub? Should these be system-generated or are they tied to specific values from our environment or Workato configuration? (edited)

Re: JWT token not working

rajeshjanapati — Thu, 03 Jul 2025 11:58:22 GMT

Hi @Priya1805 ,

I am unable to explain the steps to make JWT Authentication to an ENDPOINT in workato, please have a look at the below video clip, where you can make successfull JWT Authentication.

Link: https://drive.google.com/file/d/17QdWNZPmgYQNyesQAoXrhr8rNX7EdsEf/view?usp=sharing

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JWT token not working

Re: JWT token not working