topic Re: Conversating with my Gem in Workato Pros Discussion Board

Conversating with my Gem

martipa — Fri, 29 Aug 2025 10:54:20 GMT

Hi guys,

I am trying to build an automation triggered by any new mail received in my account. What I would like to do is that each mail can be sent to an owned Gem (with its knowledge) and that this one could generate a response then. However, when exploring the Gemini app in Workato I can't see any action that actually has a conversation with a Gem.

Does anybody know how to proceed?

Thank you!

Re: Conversating with my Gem

Haritha — Fri, 29 Aug 2025 15:45:51 GMT

Hi martipa
Yes, I have implemented a Workato recipe for this use case. The automation is triggered whenever a new email is received in Outlook. The email content is then analyzed using the AI by Workato action, which generates a suitable response. Finally, the response is automatically sent back to the sender via Outlook Mail.

This setup ensures that every incoming email is handled in real time with an AI-generated reply. If deeper integration with a Gemini Gem’s knowledge base is required, the same flow can be extended using the HTTP connector to call the Gemini API.

Re: Conversating with my Gem

martipa — Mon, 01 Sep 2025 07:19:12 GMT

Hi @Haritha ,

I think my workflow is a bit different. The mail received should go through the knowledge stored in a Gemini's Gem and from there generate a response. Then, that response should be sent in a message through a Slack bot to a certain channel. However, I can't find any action in Workato that is indeed interacting with my Gem. Do you know if that's possible? how?

Re: Conversating with my Gem

Obugari — Mon, 01 Sep 2025 08:00:54 GMT

Hi @martipa ,

If your using Private Gem need to host on GitHub or any other platform first . From that platform related to project create a API key and credentials , connect in workato. If it's wotkout please let me know or tried with method let me know

Thankyou

Re: Conversating with my Gem

martipa — Mon, 01 Sep 2025 10:21:16 GMT

Hi @Obugari ,

I am not sure what you are referring to when taking a Gem to GitHub. Just for clarification. What I am trying to make intercat with Workato is a Google Gemini Gem, here some info on what is it.

Should I still get the Github approach? could i get more guidance if it is that way?

Re: Conversating with my Gem

Obugari — Mon, 01 Sep 2025 14:03:52 GMT

Hi @martipa ,

We cannot connect directly to Gemini Gem in Workato. From my research, I understand that to establish the connection, it needs to be deployed in GitHub and accessed from there. However, I haven’t done this process before. I will give it a try and let you know.

Re: Conversating with my Gem

Bhagya_pola — Mon, 01 Sep 2025 16:59:05 GMT

Hi @martipa ,
Just to confirm, have you tried AI Agents like Workato genie, this thing relates with your use case.

You can have a knowledge base and connect with slacks or teams as well, let me know if you need any help on this.

Thanks,
Bhagya Sri