topic Daily Alert - Interfaces with No Webhook Activity in the Last 7 Day in Workato Pros Discussion Board

Daily Alert - Interfaces with No Webhook Activity in the Last 7 Day

eranarigiil — Mon, 08 Sep 2025 16:49:58 GMT

We have an external system that sends webhooks to Workato. Occasionally, these webhook calls are not received by Workato. The external system has two major limitations:

No logging - it cannot record the webhook calls that it attempted to send.

No database persistence - it cannot store failed or pending webhook requests for later analysis.

Because of this, when Workato does not receive a webhook, there is no way to verify whether the issue is on the external system’s side or on Workato’s side.

We want to proactively detect “silent failures.” Specifically, we want to identify interfaces (recipes triggered by webhooks) that had no activity for 7 consecutive days and raise an alert.

We would appreciate any advise

Thanks

Eran

Re: Daily Alert - Interfaces with No Webhook Activity in the Last 7 Day

gary1 — Mon, 08 Sep 2025 17:03:51 GMT

I think you need a new external system 🙂

Focusing on your silent failure detection:

Create a scheduled recipe that runs daily
Use RecipeOps > Get recipe details
Get the details of the webhook recipe you want to monitor
Check if the "Last run at" value is older than 7 days
If yes, send an email alert

Re: Daily Alert - Interfaces with No Webhook Activity in the Last 7 Day

eranarigiil — Tue, 09 Sep 2025 10:30:42 GMT

Many Thanks for your advise

Re: Daily Alert - Interfaces with No Webhook Activity in the Last 7 Day

Bhagya_pola — Wed, 10 Sep 2025 04:42:22 GMT

It looks like the thank you comment was marked as the answer by mistake. Gary’s reply has the actual solution and marking that as the answer would make it easier for others to find.