topic Re: Understanding Text Intent in Workato Pros Discussion Board

Understanding Text Intent

mroldanvega — Fri, 04 Feb 2022 03:45:42 GMT

I have a use case that will require for an app to "read" and text and derive the intent of it. I am wondering if anyone knows of any good app to derive intent from text. I want to explore the option of building something simlar to the DocParser integration described here, but for text intent.

Re: Understanding Text Intent

sonia-prakasam — Fri, 04 Feb 2022 03:57:18 GMT

Hi Manuel, For this scenario, you need use one of the document processing connectors to extract the text and use Google Vision connector which has the NLP component to understand the intent. Hope this helps!

Re: Understanding Text Intent

mroldanvega — Fri, 04 Feb 2022 04:03:16 GMT

Thank you Sonia. Is Google Vision the only NLP app you currently have a connector for?

Re: Understanding Text Intent

mroldanvega — Fri, 04 Feb 2022 04:06:51 GMT

In Google Vision, similar to MS LUIS, we need to configure and train the model ourselves. Do you know of any apps outthere that would provide a preconfigure moel for use cases such as support emails, invoices, etc?

Re: Understanding Text Intent

sonia-prakasam — Fri, 04 Feb 2022 04:07:17 GMT

Currently that's the only one we have. But you can connect to any cloud service directly

Re: Understanding Text Intent

jayesh — Fri, 04 Feb 2022 05:25:26 GMT

Hi Manny - in general you have to provide some training data to train the model to your specific requirements. There are services such as AWS Sagemaker which make the process simpler. Can you share more of your use case and we may be able to suggest some additional options.

Re: Understanding Text Intent

tshoemaker — Fri, 04 Feb 2022 06:09:31 GMT

Check out Quillbot. I was looking for something like this myself, and found that Quillbot has some cool options. There is not an API avialable on their website, but if you search, it appears that some people have created API access on the side. Not sure.

Re: Understanding Text Intent

jbashford — Tue, 14 Feb 2023 16:39:22 GMT

There's now a connector for OpenAI GPT that can be used to derive intent. It's available through the Community Library

Re: Understanding Text Intent

patrick-steil — Mon, 20 Feb 2023 16:55:45 GMT

Use GPT-3! 🙂
I recorded a video a while back on how to use it in Workato!
https://youtu.be/3Sl-kLEiihU

You can easily send it your text with a prompt like:
Tell me the user's intent from this text: [THETEXT]

🙂

--
Patrick
Workato / eCommerce Integration Consultant
patrick@infranet.com