a month ago
We're trying to use Workato to extract data from Gainsight objects and load it into an AWS S3 bucket for ingestion into our Redshift data warehouse. There is a Gainsight custom connector, but I haven't been able to find any example recipes of folks actually using it to do things with Gainsight, particularly data extraction. Also, we use custom objects and so will need to navigate creating custom actions against the Gainsight APIs. Anybody have experience or examples they'd be willing to share?
4 weeks ago
Hi @jstudwell
Please try this approach once :
You can extract Gainsight data into S3 for Redshift either by (A) using Gainsightโs native S3 export (if available for your object/dataset) or (B) calling Gainsightโs REST APIs from Workato (using the Gainsight connector or a custom/HTTP connector), streaming/paging results out, writing CSV/JSON to S3, then loading into Redshift. For custom objects youโll typically call the Gainsight Custom Object APIs and implement pagination/incremental pulls in Workato.