4 weeks ago
Ok, I am using a custom action within the Cornerstone connector to get all the data values I want to use. Which what I need to do is build out little function for a couple of the different IDs. My problem is whenever I try to pull the data from the custom action it seems to be empty. I select the list or ID and don't ever get a return.
Screenshots of what I see inside of the action and all of inputs appear empty.
2 weeks ago
I'm not too familiar with Cornerstone specifically, but based on your description, it sounds like you're seeing data in the results of your custom action, but when trying to map it or loop through it, the list shows up as empty or doesnโt return any values.
There could be a few different reasons for this behavior, but one common issue in Workato is when the output schema is missing from a custom action. Even if the API is returning the expected data, Workato relies on the schema to expose that data for mapping and use in downstream steps. Without it, the data may appear in raw outputs but wonโt be accessible during recipe configuration.
This might not be the root cause in your case, but itโs definitely a good checkpoint to validate. I'd recommend reviewing your custom action to ensure the output schema is defined
Let me know if this helps.