Jonathan from Workato here. A quick intro from me:
I'm the Community Manager for the ANZ Financial Services User Group at Workato. Besides that, I'm also the Customer Success Manager for ANZ and my job is to ensure that you get the most value from using the Workato platform.
360 visibility over my customers is especially crucial for me as a CSM. Having that comprehensive and up-to-date visibility of each customer helps me to anticipate needs and deliver better value to them. My team continues to enhance and automate our processes around customer 360 so that we are equipped to help our customers and the business find success.
I like to stay fit during my free time. I also enjoy day hikes - some of my favorite day hikes have been Bluff Knoll (in Western Australia) and Isthmus Peak (in Wanaka, NZ). Definitely looking forward to the end of travel restrictions!
