Hi Team,
I am new to the Workato platform and currently working on an HTTP call using Basic Authentication. I tested the same request in Postman, and it worked fine. However, when I try to make the call in Workato, I’m encountering errors.
When I include the username and password in the connection, I receive a 400 error:
“The server cannot or will not process the request due to a client error (for example, incorrect syntax or missing headers).”When I include the credentials as a header, I receive a 401 Authorization error.
Could you please help me identify what might be causing this issue and how to properly configure the connection in Workato?
Thank you for your support. 
Hi @Aiswarya ,
When passing Basic Authentication details through headers, you need to encode the username and token in Base64 format before sending them.
For example, if your username is api-token and
your token is 23r6acd57f95a6fb4be8ad675a0597d94bff63f8e5ad913b0a797237b7asdfg,
you should combine them in the format username:token and then encode this string in Base64.
The resulting Base64 value will be your converted token.
Follow this token conversion once and you can use it later for authentication.
You can then include it in your API request header as follows:
Authorization: Basic <Base64-encoded-token>
Using this format should allow you to successfully authenticate and access the API.
