Terms of Use Agreement

Get to know the Workato User Terms of Use.

Welcome to Workato. The access and use of our website (the “Site”), its platforms, content,
tools, and services (together, the “Platform”) are offered to you subject to the terms of use set
forth in this Terms of Use Agreement, together with our Privacy Policy
(https://www.workato.com/legal/privacy-policy/website-privacy-policy) (collectively, the
“Agreement”).

The Site and the Platform are owned and operated by Workato, Inc. (“Workato”, “we”, “our” or
“us”). By accessing or using the Site and Platform, you accept this Agreement and any
modifications that we may make to this Agreement from time to time. We may update the
Agreement at any time. It is your responsibility to review the most recent version of the
Agreement frequently and remain informed about any changes to it. By continuing to use the
Platform following such changes, you agree to the most current version of this Agreement. This
version of the Agreement supersedes all earlier versions, and comprises the entire agreement
between you and Workato regarding the Platform.

Violation of any of these agreements will result in the termination of your account. You agree
to use the Platform at your own risk and understand that Workato cannot and is not
responsible for any content posted using the Platform or on the Platform, nor to monitoring
any information uploaded to the Platform.

If you do not agree to any provision of this Agreement, you should not use the Platform. Use of
the Platform will be deemed acceptance of this Agreement.

1. The Platform
The Platform is as described throughout the Site as may be amended from time to time. This
Agreement is applicable to users who initially set up a Workato community and manage it
(“Administrators”) as well as Members who are invited by Administrators to join such Workato
communities (“Member”). The term “user” encompasses all users, including both
Administrators and Members.

We process data concerning all users of our Platform and visitors to our Site. Such data is
processed in accordance with our Privacy Policy, which is located at
https://www.workato.com/legal/privacy-policy/website-privacy-policy.

If Workato offers downloads or use of software on the Site, such software (including any files,
software, products, API’s and services, including any of the foregoing which are provided by
Workato’s partners) may be subject to a separate agreement which shall prevail over any of the
terms herein.

2. Eligibility to Use Our Services

If you are a User, then you hereby warrant the following: (i) you are over 18 years of age, or if
you are a corporation, the corporation is valid and allowed to enter into this Agreement. If you
are under 18 and over 16, you obtained your parents’ consent to these Terms of Use
Agreement. If you are under 16 years old, do not use the Platform or the Site.

A User may not use the Site and the Platform if the User is a person barred from using the Site
or the Platform under the laws of the United States or other countries including the country in
which you are resident or from which you use the Site and/or the Platform. Subject to
applicable law, Workato may, in its sole discretion, refuse to offer the Site and the Platform to
any person or entity and change its eligibility criteria at any time.

3. User Accounts
The services made available on the Platform require you to open an account; you must
complete the registration process by providing current, complete and accurate information as
prompted by the applicable registration form. You will choose a password and a username. You
are responsible for maintaining the confidentiality of your password and account. Furthermore,
you are entirely responsible for all activities that occur under your account. You agree to notify
Workato immediately of any unauthorized use of your account or any other breach of security.
Workato will not be liable for any loss that you may incur as a result of someone else using your
password or account, either with or without your knowledge. You may not use anyone else’s
account at any time.

4. Administrators
Each Workato community shall be managed by an Administrator. By using the Platform each
Member acknowledge Administrator’s authority to (i) add any Member to the Workato
community at Administrator’s discretion; (ii) remove any Member from the Workato
community at Administrator’s discretion; (iii) discontinue the use of the Workato Community;
(iv) add a Member as an additional Administrator of the Workato community; (v) cease his/her
role as an Administrator of the Workato Community and appointing a Member as an
Administrator instead; (vi) delete or remove any content from the community which in
Administrator’s discretion is inappropriate or unsuitable; or (vii) remove communications which
are abusive, illegal, or disruptive, or that otherwise fail to conform with these Terms of Use.

The Administrator shall be responsible for payment to Workato. If the Administrator is subject
to the GDPR, he/she can also accept our Data Processing Agreement, available here,
https://www.workato.com/legal/dpa.

5. Content
Each User is solely responsible for his/her own communications, the consequences of posting
those communications, and reliance on any communications found using the Platform.
Workato is not responsible for the consequences of any communications in any of the Workato
communities.

By using the Platform, you agree not to take any of the following actions:

- Using the Platform for any purpose in violation of local, state, national, or international
laws.
- Act dishonestly or unprofessionally, including by posting inappropriate, inaccurate, or
objectionable content.
- Use an image that is not your likeness or a head-shot photo for your profile.
- Create a false identity.
- Misrepresent your identity, including but not limited to the use of a pseudonym.
- Create an account for anyone other than yourself (a real person).
- Use or attempt to use another’s account.
- Harass, abuse or harm another person.
- Send spam or publish other unwelcomed communications to others.
- Post anything that contains software viruses, worms, or any other harmful code, or post
any unsolicited or unauthorized advertising, “junk mail,” “spam,” “chain letters,”
“pyramid schemes,” or any other form of solicitation unauthorized by Workato.
- Scrape or copy profiles and information of others through any means (including
crawlers, browser plugins and add-ons, and any other technology or manual work).
- Act in an unlawful, libellous, abusive, obscene, discriminatory or otherwise
objectionable manner.
- Disclose information that you do not have the right to disclose (such as confidential
information of others.
- Violate intellectual property rights of others, including patents, trademarks, trade
secrets, copyrights or other proprietary rights.
- Violate the intellectual property or other rights of Workato.
- Manipulate identifiers in order to disguise the origin of any message or post transmitted
through the Platform.
- Copy or use the information, content or data of others available on the Platform (except
as expressly authorized).
- Reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the
source code for the Platform or any related technology, or any part thereof.
- Share or disclose information of others without their express consent.
- Use manual or automated software, devices, scripts robots, other means or processes to
access, “scrape,” “crawl” or “spider” on the Platform or any related data or information.
- Use bots or other automated methods to access the Platform, or override any security
feature of the Platform.

In case of breach of this Agreement, Workato may, at its sole discretion, take any or all of the
following:
- Record the dialogue in the Workato community.
- Investigate an allegation that communications do not conform with this Agreement and
determine in its sole discretion to remove or request the removal of such
communications.
- Remove communications which are abusive, illegal, or disruptive, or that otherwise fail
to comply with these Terms of Use.

- Terminate or limit a user’s access to the Platform or to certain Workato communities
upon any breach of this Agreement.
- Monitor, edit, or disclose any communication in any Workato community.
- Edit or delete any communication(s) posted using the Platform, regardless of whether
such communication(s) violate this Agreement.
- Workato or its licensors have no liability or responsibility to Users or any other person or
entity for performance or nonperformance of the activities set forth in Section.
‍
Third-Party Beneficiary
Workato shall have the power and authority to enforce the provisions of the Agreement. In
addition, by using the Platform you acknowledge and agree that Administrator and its affiliates
are intended third-party beneficiaries of this Agreement and have the power and authority to
enforce its provisions.

6. Electronic Communications
When you contact us by sending emails to us, you are communicating with us electronically and
you agree to receive communications from us electronically. We will communicate with you by
email or by posting notices on this Site. You agree that all agreements, notices, disclosures and
other communications that we provide to you electronically satisfy any legal requirement that
such communications be in writing.

7. Cancellation and Termination
You are solely responsible for properly cancelling your account, by using the settings in your
account.

Workato, in its sole discretion, has the right to suspend or terminate your account and refuse
any and all current or future use of the Platform for any reason at any time. Such termination
will result in the deactivation or deletion of your account or your access to your account, and
the forfeiture and relinquishment of all content in your account. Workato reserves the right to
refuse service to anyone for any reason at any time.

Following cancellation or termination of the services, Workato may store or delete, at
Workato’s discretion, personal information. If you wish for Workato to delete all your personal
information, please contact us at community@workato.com and we will delete such personal information
within one (1) business day.

8. Proprietary Rights
The Site, the Platform and the content therein are proprietary to Workato, excluding content
created by Users, and all intellectual property rights related to the Platform and the Site are
and shall remain Workato’s exclusive property. Nothing in the Site or Platform grants any
license or right to use any marks displayed therein without the written permission of the owner
of the mark. User’s misuse of the marks displayed on the Site, the Platform or any other
content on this Site is strictly prohibited.

9. Links to Other Websites
This Site may contain links and references to third-party web sites. The linked sites are not
under the control of Workato, and Workato is not responsible for the contents or policies of
any linked site. Workato may, from time to time, at its sole discretion, add or remove links to
other websites. These links are provided solely as a convenience to Users, and a link does not
imply endorsement of, sponsorship of, or affiliation with the linked site by Workato. Access to
any such websites is at User’s own risk. Users are recommended to review the information
provided by third parties (such as, but not limited to, the terms of use and privacy policy of the
relevant website) before accessing such websites. In no event will Workato be responsible for
the information contained in such websites, their practices or for your use of or inability to use
such websites, or transmissions received from such sites. Each User expressly relieves Workato
from any and all liability arising from such use of any third-party website.

10. No Warranty
Save to the extent required by law, Workato has no special relationship with or fiduciary duty
to you. It is understood and agreed that Workato has no control over, and no duty to edit or
review for accuracy or appropriateness any content provided by you or content provided by any
User.

Workato does not provide any warranty whatsoever, with respect to any Content provided by
you or by any User. It is hereby made explicitly clear that Workato shall not be held responsible
for any acts and/or omissions on the part of any User. WORKATO, ITS SUBSIDIARIES, OFFICERS,
DIRECTORS, EMPLOYEES AND OUR SUPPLIERS PROVIDE OUR SITE AND PLATFORM “AS IS” AND
WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED OR STATUTORY. WORKATO, ITS
SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES AND SUPPLIERS SPECIFICALLY DISCLAIM ANY
IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
NON-INFRINGEMENT. WORKATO EXPRESSLY DISCLAIMS ANY WARRANTIES WITH RESPECT TO
THE ACCURACY OF THE DATA RESULTING FROM THE PLATFORM AND/OR ANY ACTIONS YOU
MAY PURSUE OR REFRAIN FROM TAKING PURSUANT TO SUCH OUTPUT. WITHOUT LIMITING
THE FOREGOING, WE MAKE NO WARRANTY THAT THIS SITE OR THE PLATFORM WILL MEET
YOUR REQUIREMENTS OR WILL BE UNINTERRUPTED, CONTINUOUS, TIMELY, SECURE, OR
ERROR OR VIRUS FREE.

11. Limitation of Liability
IN NO EVENT SHALL WORKATO, OUR SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES OR OUR
SUPPLIERS BE LIABLE FOR LOST PROFITS OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES ARISING OUT OF OR IN CONNECTION WITH OUR SITE, OUR PLATFORM OR THIS
AGREEMENT, HOWEVER ARISING, INCLUDING NEGLIGENCE. Neither Workato nor its affiliated
or related entities or its content providers are responsible or liable to any person or entity
whatsoever for any direct or indirect loss, damage (whether actual, consequential, punitive,
special or otherwise), injury, claim, liability or other cause of any kind or character whatsoever
based upon or resulting from any information provided on the Platform or from the use of, or
the inability to use any content or thereon. You specifically agree that Workato is not liable for
any defamatory, offensive, or illegal conduct of any user. If you are dissatisfied with the Site or

the Platform or any materials thereon, or with these terms and conditions, your sole and
exclusive remedy is to cease using the Site and Platform.

WITHOUT DEROGATING FROM ANY OF THE FOREGOING, OUR TOTAL AGGREGATE LIABILITY
UNDER THIS AGREEMENT, IF ANY, IN CONNECTION WITH THE SITE, THE PLATFORM OR THE
AGREEMENT WILL BE LIMITED TO THE AMOUNT OF FEES ACTUALLY PAID BY YOU TO US
DURING THE THREE (3) MONTHS PRECEDING THE SERVICES GIVING RISE TO SUCH LIABILITY, IF
ANY, AND IF NO SUCH SERVICES ARE APPLICABLE, THEN OUR TOTAL AGGREGATE LIABILITY
SHALL NOT EXCEED {0},000 USD. THE FOREGOING LIMITATIONS SHALL APPLY
NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY AND ARE
FUNDAMENTAL ELEMENTS OF THE BARGAIN BETWEEN US AND YOU.

12. Termination
Workato may terminate your access to all or any part of the Platform at any time, with or
without cause, or with or without notice, effective immediately, if at Workato’s discretion you
violate this Agreement. Such termination may result in the destruction of all information and
data associated with your account. If you wish to terminate your account, you may do so by
changing the settings in your account.

13. Governing Law; Dispute Resolution
The laws of the State of California, USA, will govern this Agreement, without regard to its
conflict of law principles. Any and all legal claims, suits or actions that arise in connection with
this Agreement and/or the Site or Platform, claimed against us shall be brought exclusively in
the courts located San Francisco, California, USA. You agree that this Site shall be deemed a
passive website that does not give rise to personal jurisdiction over Workato, either specific or
general, in jurisdictions other than California.

14. Limitation of Claims
You agree that regardless of any statute or law to the contrary, any claim or cause of action
arising out of or related to use of the Services or the Agreement must be filed within one year
after such claim or cause of action arose or be forever barred.

17. Waiver and Severability
The failure of Workato to exercise or enforce any right or provision of this Agreement shall not
constitute a waiver of such right or provision. If any of the provisions of this Agreement are held
invalid, unenforceable, or void by a court or other tribunal of competent jurisdiction, the
parties nevertheless agree that the court should endeavor to give effect to the parties’
intentions as reflected in the provision, and the other provisions of the Agreement remain in
full force and effect.

18. Questions & Contact
Any questions or requests with respect to this Agreement should be addressed to
community@workato.com.