03-05-2024 01:41 PM - edited 03-05-2024 01:44 PM
Check out how you can automate contact syncing between customer communication platforms and internal business applications to enhance your customer engagement:
1️⃣ When a contact is created or updated in Heymarket, the automation checks for a corresponding NetSuite contact.
2️⃣ If a contact exists in one platform but not the other, it creates a new entry.
3️⃣ When a contact is found in both systems, it updates their information for data consistency.
Now, you've streamlined your communication and elevated your customer satisfaction!
By syncing contacts between CRM and messaging platforms, you're empowering sales and support teams to swiftly engage with partners and customers.
Check out the sample recipe here: https://app.workato.com/recipes/41021380?community=us
Questions? Drop them below!