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Static vs Dynamic fields

I have a Use Case where we have an integration built between YouCanBookMe (YCBM) and an application built on Dynamics 365, where a booking is made in YCBM and sent to Dynamics. Right now the JSON payload has specific field names mentioned (eg person...

mppowe by • Executive Chef I
  • 1814 Views
  • 3 replies
  • 0 kudos

Coupa Approvals with Workato

Hi experts, We built a recipe to allow users to approve requisitions from MS team. Though this works great, we are facing a challenge as audit history in the coupa always shows workbot instead of name of the person who approved the PR. Does anyone ha...

vmendhe by • Deputy Chef I
  • 2222 Views
  • 5 replies
  • 0 kudos

Are you using Workato + PowerBi

Hello Chefs,I had a need this week and I solved it by using Workato to push data into a cloud DB that the user was able to point PowerBI and consume data. I came across a PowerBI integration page on Workato.com - it made me wonder if and how top chef...

Retry with exponential backoff

Hi, is there a simple way to build in exponential backoff when hit with a rate limit API error? The error handling step allows for retries, but there doesn't seem to be a way to set custom wait intervals in between tries. Perhaps something that can b...

jason1 by • Deputy Chef I
  • 3292 Views
  • 10 replies
  • 0 kudos

Servicenow updated by

Hi everybody, we have a use case where we want to update servicenow tickets via workato. The problem we have is that the comment or work note is always marked as updated by the integration account user. We want this to be an individual user instead. ...

craig2 by • Deputy Chef I
  • 1768 Views
  • 4 replies
  • 0 kudos

Salesforce Bulk Update

Hey, Has anyone successfully used the Salesforce Connector Bulk actions to udpate a large (60k+) number of records?We set up a recipe and then waited for 12 hours and nothing happened. I am opening a Support ticket, but I was curious if anyone had an...

Product Updates

Hi Everyone,We just announced the highlights of product updates from January earlier this week. You can check out the quick overview of some interesting features here:- VIdeo- Blogpost Shortcuts:Roles & permissions admin upgradeMultiple variables in ...

tridivesh by • Workato employee
  • 1126 Views
  • 0 replies
  • 0 kudos
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