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Have you ran into this salesforce error after changing the Salesforce connection information?

rcarrasco
Deputy Chef I
Deputy Chef I

Salesforce field 'OperatingHoursId' is not present or unavailable to user.

Schema needs to be refreshed


Thank u

7 REPLIES 7

ajorde
Deputy Chef I
Deputy Chef I

If the field exists in Salesforce, then field level security on that field needs to be updated for the integration user.

agree this is definitely Field Level Security for the connecting user profile

rcarrasco
Deputy Chef I
Deputy Chef I

Thank u. I will contact the Salesforce admin to check on this. .Thank u again

patrick-bowen
Deputy Chef I
Deputy Chef I

Have you clicked 'Refresh' for the connection? This may be a field level security issue, or it may be that your connection does not have the field in cache (it was added after the connection was made, or the field existed on the previous connection, but not on the current). I would hit the refresh button first as it is the fastest and easiest option.