NetSuite Case to HubSpot Ticket and Contact Association

[Anna_EPS]

I am trying to create a recipe that once a day takes all the cases created in NetSuite that day and creates a matching HubSpot Ticket. Then, within HubSpot we will send out the customer support survey.

Issue 1, my trigger is working but it doesn't pull any cases from "today".

Issue 2, I can't figure out how to even approach adding it to a contact or creating a contact to add it to.

[rachelnatik]

Hi, can you post some screenshots of your triggers so that we can help you?

Re the Contact, you will first need to look for a matching record in Hubspot using a unqiue identifier. Than, either use that Contact or create a new one and attach the ticket to it.