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New form submission in Hubspot returns last selected item for multiselect

MateuszKalamarz
Deputy Chef I
Deputy Chef I

As per title. In my recipe, I am using the New form submission trigger of HubSpot. But for "Multiple checkboxes" type question, it returns only the last selected item. Yet when I use the get records action the related property from the contact that submitted the form, it is correctly returned as a semicolon-separated string of all the items selected. When I view the contact's submission inside HubSpot it shows all selected values separated by a comma (a bit weird, but I guess this is for a better readability).

Am I missing something, or is this a bug with this trigger?

3 REPLIES 3

1dheeraj2
Deputy Chef III
Deputy Chef III

Though I have never worked with Hubspot, I did want to see if you had tried using the โ€œGet Recordsโ€ action immediately after the trigger to see if it consistently provides the complete checkbox data?

If yes, then you might try to identify which API or functionality trigger might be using internally, that might have some clue.

But, you shoul try to ask this question to Workato support via chat, they might have better answers and suggestion.

As I already mentioned in my post, yes, using the Get Records action gives all the selected items.

1dheeraj2
Deputy Chef III
Deputy Chef III

Hi @MateuszKalamarz , thanks for the confirmation, but in the post you did not mentioned immediately after the trigger, what i asked was to use get record immediately after the trigger. Hope you find a difference.