Not getting email on company email when trying to create workato account for Training

[aniketsakalley]

I want to enroll for Automation Pro 1 certification but when trying to create a new Account, workato is compulsory asking to provide compamny email id, I'm not receiving any email even in spam folder on my company email Id from workato. Is there any way to create Account or is it possible for workato support team to create Account on my behalf ?

[Himaja]

Hi @aniketsakalley

* Create the account from a personal network or hotspot (some company networks block verification requests).
* Make sure you’re using a valid company email (Workato doesn’t allow free email domains).
* If you still don’t receive the email, raise a ticket at [Workato Support](https://support.workato.com) with your details so they can resend or create the account for you.
* If your company already uses Workato, ask your admin to add you as a user.

Hope this helps!