11-07-2023 08:14 AM - edited 11-07-2023 10:41 PM
Hi Team,
I've noticed a minor discrepancy: there are two different default polling interval times present in two separate workspaces.
Fig1. shows default value as 30mins
Fig.2 shows default value as 5mins
Could you please make necessary correction?
Solved! Go to Solution.
11-07-2023 09:31 PM
Hi @shivakumara, I already saw this the other day when using a Trial-Workspace vs. a Production-Workspace. So, it looks like we are limiting the frequency for unpaid accounts.
Perhaps you check into that direction by starting to validate the plan in each workspace.
Cheers,
Chris
11-07-2023 10:30 PM
But problem with a plan is concept wise it gives a wrong information to the users? hence it is better to have one single information even though people go with trial or subscription model.
11-09-2023 01:50 AM
Hi @chris-wiechmann! In my opinion, trial accounts shouldn't offer the 5-minute, 10-minute, 15-minute options and so on. Instead, they could begin with a minimum option of 30 minutes and go upward. What do you think?"
11-09-2023 04:32 AM
Hi @shivakumara, I guess you mean, that the Select-Option still offers these shorter intervals. Yes, I do agree to this, however I consider it as a low priority issue compared to other topics that needs to be tackled. In any case, that decision would be up to our product team.
Hope this helps!