โ03-02-2021 06:58 PM
We started getting channel_not_found when inviting users with the Slack action to private conversations. We are using the new (non-deprecated) slack actions. This was working fine until last night.
โ03-03-2021 01:58 AM
Hi Jeff,
โ03-03-2021 04:07 AM
Curious... How did you guys end up planning ahead to avoid this issue in the future?
โ03-03-2021 03:24 AM
Not sure if this helps at all but we had the same issue. Our recipe creates a public channel when a P1 incident occurred and then invites the users who were on-call. The create slack channel action was working but the invite users action was not and was giving a misleading error of channel_not_found. I created a custom api call for the invite user action instead of using the workato built one and then the error went away and our recipe is working again.
โ03-03-2021 07:07 AM
Hi Jeff Sutton, Will Balson, Deepak M, thank you for raising this. We have identified an issue with the Slack connector action "Invite users to conversation" and are working on a fix ASAP.
โ03-03-2021 03:14 PM
Thanks Amanda!
We have also created a custom action (as Tony did) but we use this action in dozens of recipes and changing all of them will take hours. I'm sure it's best practice to use variables for everything, but we pull data pills from actions and creating a custom action breaks all the following steps, whuch we then have to identify and resolve.
Since the Slack connector is an essential part of our (and I assume many) automations, I hope this is resolved asap.