โ03-16-2022 08:37 PM
Can anybody help me with having the workbot actually tag somebody in Slack? I've tried having it post a message with using the @, followed by the employee name, displayname, username, etc and nothing seems to actually tag the user when the message posts.
โ03-16-2022 08:43 PM
Try <@userID>.
For reference:
https://api.slack.com/reference/surfaces/formatting#mentioning-users
โ03-17-2022 04:02 PM
That worked! Thank you so much!
โ03-17-2022 06:17 PM
And if you don't have the slack user id available you can look it up by email, etc., using the workbot the reference it with @ in front of the returned datapill.
โ03-17-2022 09:45 AM
Good that Slack has the feature!
For MS Teams, I've found that Channel and Team mentions are not supported in bot messages!