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Tag Slack users with Workbot

joey-monda
Deputy Chef I
Deputy Chef I

Can anybody help me with having the workbot actually tag somebody in Slack? I've tried having it post a message with using the @, followed by the employee name, displayname, username, etc and nothing seems to actually tag the user when the message posts.

5 REPLIES 5

wilson-liao
Workato employee
Workato employee

Try <@userID>.


For reference:

https://api.slack.com/reference/surfaces/formatting#mentioning-users

That worked! Thank you so much!

And if you don't have the slack user id available you can look it up by email, etc., using the workbot the reference it with @ in front of the returned datapill.

james-ng
Deputy Chef I
Deputy Chef I

Good that Slack has the feature!

For MS Teams, I've found that Channel and Team mentions are not supported in bot messages!

https://docs.microsoft.com/en-us/microsoftteams/platform/task-modules-and-cards/cards/cards-format?t...