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Unable to fetch Service Now attachment contents

pavan-narayan
Deputy Chef III
Deputy Chef III

Hi All,

I have scenario where when a New Incident is created in Service Now my recipe will trigger along with the data I am trying to fetch the attachments if user has attached to the incident.

In my recipe I was searching the Attachments and then trying to fetch content of the Attachment attached in Incident .But always getting the output like <File Contents>.

Any one were able to download the contents of the attachment for Incident ?? Attache

1.Recipe steps

pavannarayan_0-1684228543811.png

Output message :- 

pavannarayan_0-1684228671329.png

#servicenow

Regards,
Pavan Srikar N

1 ACCEPTED SOLUTION

pavan-narayan
Deputy Chef III
Deputy Chef III

Just an FIA .Soon after this workato team has created a Ticket for the same.

Now able to see the contents of the file ,after mapping the output to Logger now able to see the same.

View solution in original post

1 REPLY 1

pavan-narayan
Deputy Chef III
Deputy Chef III

Just an FIA .Soon after this workato team has created a Ticket for the same.

Now able to see the contents of the file ,after mapping the output to Logger now able to see the same.