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Your employees are your organization’s most valuable ingredient. Handling internal employee-facing issues is just as important as solving customer-facing ones.
However, as your business scales, and your teams grow, it can become difficult for your IT team to give employees the assistance they need, right when they need it. Employees are left waiting with little to no visibility into the status of their request.
So how can you power up your IT service desk to do more for your teams?
Join us in conversation with Will Balson, Lead Service Engineer at Box, to learn how unexpected automations in Slack can help you transform your service desk, streamline requests, and deliver an improved employee experience.
Provide a frictionless experience for employees
Reduce wait times by streamlining requests
Eliminate the need for context switching
Set up a feedback loop for continuous improvement
Celebrate successful interactions with real-time notifications
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