Systematic Community

estefania-romo · Thursday

What's new?
Workflow Apps - Public Form Submission with secure file uploads

Public form submission for Workflow apps is now live and available to all customers. This is a critical feature to expand use cases beyond just internal ones and allow initiating processes from outside of your Organisation or Business Unit.

Key features:

Process requests from users outside of your apps portal
Automate anonymous request intake and processing through recipes
Protect forms with Captcha to capture only valid requests (optional)
Embeddable into web pages
Upload files securely with built-in AV and malware scanning

Also, don't forget that you can pre-fill certain field values.

Possible use cases:

Reviews and feedback forms
Job application process
Temporary workers recruitment
Vendor registration
Quota requests
Lead generation
And many more!

Check the Documentation

Workato Insights - Calculated Columns. Your data, your KPIs

Insights is a key enabler for our customers to monitor, analyse, and optimise their automations. Calculated columns enable customers to track KPIs and quantify the value of their automations.

Turn usage metrics into business value and cost
Surface meaningful financial metrics such as automation ROI or total cost of ownership. Present differentiated pricing per department with specific unit price for each team.

Unlock derived metrics from business events
Calculate elapsed time between events to report Mean-Time-to-Resolution (MTTR) or resolution times. Perfect for operational reporting and ensuring teams meet their service commitments (SLA).

Shape the data your way
Tailor datasets to match business reporting standards. Convert transaction dates into financial quarters or build department-specific views on top of existing datasets.