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Issue with Authentication Setup for Proxy API Access in Workato

Deena
Deputy Chef I
Deputy Chef I

Hello Workato Community,

I’m working with a Proxy API in Workato and encountering challenges related to authentication configuration.

 

  • I created an HTTP connection for the Proxy API and provided the username, password, and base URL.
  • My API endpoint requires three pieces of authentication: a username, password, and API key. However, Workato’s Proxy API only allows me to select one authentication type (Basic, None, Header, or Query).
  • Since I can only choose one authentication type, I’m unable to add both the username/password and API key in a single request. This limitation is causing the API call to fail with an "Access to this API has been disallowed" error.
  • I also tried including the API key as a parameter in the endpoint URL itself, but I still receive the same "Access to this API has been disallowed" error.

Could anyone suggest a workaround or method to include multiple authentication components (username, password, and API key) in a Proxy API call within Workato?

Additionally, any tips on how to effectively include the API key in a way that the endpoint will recognize and accept would be appreciated.

Thank you in advance for any guidance!

 

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