Salesforce <>Freshdesk - how to sync attachments

[himanshus2012]

Want to check if anyone has tried Salesforce sync for attachments. Was it download and upload method, or a direct sync process

[Prudvi]

Hi @himanshus2012,
You have retrieve the attachment from the attachedmentObject which could be base64 and then have sync to freshdesk based on the API.
Regards,
Prudvi