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Status update failure after task submission

Himaja
Deputy Chef II
Deputy Chef II

I am fetching the data from the datatable and assigning tasks to users through the workflow app. Once the user submits the task, the status should change from In Progress to Done. However, in my case, the status is not updating to Done and is still stuck in In Progress.

 

 

workflow1.pngassign.png

3 REPLIES 3

shivakumara
Executive Chef III
Executive Chef III

Hi @Himaja ,
In order for the process to move to "Done", the assignee must provide approval. Until then, the flow will remain in the "In Progres" state (as named in your flow).
Please check the 
Main Workflow page to ensure the flow has been assigned to someone (via their email ID). Once approval is received, the status will automatically update to either "Done" or "Cancelled", based on the decision taken by the assignee.
 
Here I am adding an example for your reference.

WorkFlow_1.jpgworkflow_2.jpgWorkflow_3.jpgworkflow_4.jpgworkflow_after approval.jpg

assigning_workflow.jpg

I am trying to update the workflow in the submission form. Unlike other forms that have Approve and Reject options, we are working only with submission forms where the action is limited to submitting the form.

shivakumara
Executive Chef III
Executive Chef III

You might have missed this part: upon clicking the button, an action needs to be defined. Screenshot to update action for the button.

workflow_5.jpg