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Creating Collections within retry blocks

We have error handling retry logic that re-runs our recipe up to some max_attempts whenever we hit API rate limits. Since our recipe creates a Collection as part of its logic, we started seeing failures due to "table name already exists" -- which I s...

jason1 by Deputy Chef I
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  • 9 replies
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Static vs Dynamic fields

I have a Use Case where we have an integration built between YouCanBookMe (YCBM) and an application built on Dynamics 365, where a booking is made in YCBM and sent to Dynamics. Right now the JSON payload has specific field names mentioned (eg person...

mppowe by Executive Chef I
  • 1726 Views
  • 3 replies
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Coupa Approvals with Workato

Hi experts, We built a recipe to allow users to approve requisitions from MS team. Though this works great, we are facing a challenge as audit history in the coupa always shows workbot instead of name of the person who approved the PR. Does anyone ha...

vmendhe by Deputy Chef I
  • 2084 Views
  • 5 replies
  • 0 kudos

Are you using Workato + PowerBi

Hello Chefs,I had a need this week and I solved it by using Workato to push data into a cloud DB that the user was able to point PowerBI and consume data. I came across a PowerBI integration page on Workato.com - it made me wonder if and how top chef...

Retry with exponential backoff

Hi, is there a simple way to build in exponential backoff when hit with a rate limit API error? The error handling step allows for retries, but there doesn't seem to be a way to set custom wait intervals in between tries. Perhaps something that can b...

jason1 by Deputy Chef I
  • 3082 Views
  • 10 replies
  • 0 kudos

Servicenow updated by

Hi everybody, we have a use case where we want to update servicenow tickets via workato. The problem we have is that the comment or work note is always marked as updated by the integration account user. We want this to be an individual user instead. ...

craig2 by Deputy Chef I
  • 1693 Views
  • 4 replies
  • 0 kudos
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