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Customizing Job Reports -- Empty

mstuy
Deputy Chef II
Deputy Chef II

Hello!

I have customized my job reports by adding some fields by using datapills from my recipe's steps to add columns to the report. However, after starting my recipe there have been no values in any of the columns. I have looked through one of the jobs and for a datapill that I've entered as a column and verified it was not null, so I am confused as to why it wasn't shown on the job report. None of the datapills I've entered as columns are populating which I think is strange.

Why could this be happening, and is there a way to fix it?

Thanks!

 

1 ACCEPTED SOLUTION

rachelnatik
Deputy Chef III
Deputy Chef III

The Job Report will not retroactively populate the fields/columns for any jobs that previously ran. It is only forward moving. 

If it is for new jobs, I would suggest you check the data pills again. Oftentimes, I have selected the datapill from the wrong step since they can be similar.

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6 REPLIES 6

marlon-muela
Workato employee
Workato employee

Hi @mstuy ,

This is Marlon from the Workato support team.

Can you please share what formula you are trying to use on the job report customized column? Also, have you tested it as an action in the recipe? Also, for newly added columns on the job report, it will only populate for new or repeated jobs.

GrailAutomation
Deputy Chef III
Deputy Chef III

Can you share a screenshot of the formulas you have set up?