Tag Slack users with Workbot

[joey-monda]

Can anybody help me with having the workbot actually tag somebody in Slack? I've tried having it post a message with using the @, followed by the employee name, displayname, username, etc and nothing seems to actually tag the user when the message posts.

[wilson-liao]

Try <@userID>.

For reference:

https://api.slack.com/reference/surfaces/formatting#mentioning-users

[joey-monda]

That worked! Thank you so much!

[david-macintosh]

And if you don't have the slack user id available you can look it up by email, etc., using the workbot the reference it with @ in front of the returned datapill.

[james-ng]

Good that Slack has the feature!

For MS Teams, I've found that Channel and Team mentions are not supported in bot messages!

https://docs.microsoft.com/en-us/microsoftteams/platform/task-modules-and-cards/cards/cards-format?t...