02-02-2026 01:38 AM
Hi,
I’m working on a new project in Workato and want to create a Connection to salesforce.
Currently, the Connect button appears but is greyed out / not clickable .
How can I check if I have Workspace Admin permissions, or if this is restricted for another reason?
Thanks in advance for your help!
02-02-2026 01:57 AM
Hi @shaked , in the left drop-down menu of the screen, click on 'Workspace admin' and you can see if your user is admin in Access Control -> Workspace access -> Collaborators
02-02-2026 03:16 AM
Hi,
Thanks for the guidance. I went to the suggested location (Workspace admin → Access Control → Workspace access → Collaborators) and this is what I see:
“No workspace collaborators yet
Invite a collaborator to this workspace and start building together!”
Does this mean I don’t have permission to create a Connection?
02-02-2026 03:28 AM
In the section Workspace admin → Settings → General → Workspace email , the value that you see, is it your account?
If yes, you are the admin and you can create the connection or could you send the screenshot of the connection?
02-02-2026 03:52 AM
Hi,
My account email is the Workspace email.
I’ve attached a screenshot of the Create Connection button – it appears but is greyed out / not clickable.
Could you please advise why I’m not able to create a Connection?
Thanks!