[Dec 22, 2020] Brian Haskins (Business System Architect at TeleTracking) posted:
I wanted to see what others have done with log aggregation.
Here is the Scenario:
We currently have Salesforce, NetSuite, and Concur Jobs setup. Different groups are responsible for each product. When one job fails with a data error that I cannot correct, it sends an email to a error bucket. I then forward the email out to the appropiate group. I have a property setup in Prod and Test with an email address.
I currently have these dumping into one email bucket but have been asked to separate those out so those users can fix the data rather than me forwarding on an email. These users do not have access to Workato. I do not think properties make sense here as it may seem non expandable.
1) Lookup table with email addresses/Teams channel/Slack channels based on Job name. This would look at the job name and based on the name, send to the appropriate direction.
2) External logging system. Lot of work here but could customize it.
What have others done?
