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07-25-2023 09:13 AM
Hi, I am trying to build the HTTP Connector for ClickUp.
- I click the Connect button in Workato
- A ClickUp window appears in which I select my Workspace (image 1)
- I get an Internal Server Error of type OAUTH_006 on the ClickUp pop-up screen (image 2)
I could not find an explanation for the error code in the ClickUP Common Errors page
Any idea what I could be doing wrong?
Solved! Go to Solution.
- Labels:
-
ClickUp
-
HTTP Connector
-
OAuth
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08-20-2023 07:32 PM
Hi @JeroenR ,
I tested the connection, and it worked fine. There's no change with the authentication. I was able to connect without an error.
Please check the authorization URL and Oauth token URL. Make sure that the format is as follows:
https://app.clickup.com/api?client_id= {client_id} &redirect_uri=https://www.workato.com/oauth/callback
- In the URL, replace {client_id} with your ClickUp client ID.
The OAuth Token URL should be: https://app.clickup.com/api/v2/oauth/token
Please review your HTTP configuration and try again. I tested this and it was working fine.
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08-23-2023 01:51 AM
Yes, thank you Marlon. You were right. It turned out I had not entered the callback URL in the App configuration in the ClickUp API settings page. Typical "user error". Thanks for your help.
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07-31-2023 11:33 PM
Hi,
This is Marlon from the support team.
Make sure to check your HTTP Authentication. Please refer to ClickUp API documentation > Authentication: https://clickup.com/api/developer-portal/authentication/
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08-02-2023 04:46 AM
Thanks Marlon. I did look at the docs, but that did not help me. I might try again later. I did find out that the ClickUp endpoint is different from what is in the lab instructions/screenshot. I think ClickUp may have changed they way they authenticate. If so, others will bump into this as well. So I guess I will wait and see for now ...
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08-01-2023 02:57 PM
Hey @JeroenR, were you able to find a solution? Please let us know if you need further assistance. 😊
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08-02-2023 04:43 AM
Hi Meghan, thanks for your replay. No, I was not 😞 . I might try again later. I did find out that the ClickUp endpoint is different from what is in the lab instructions/screenshot. I think ClickUp may have changed they way they authenticate. If so, others will bump into this as well. So I guess I will wait and see for now ...