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OAuth error on ClickUp connection lab exercise

JeroenR
Deputy Chef II
Deputy Chef II

Hi, I am trying to build the HTTP Connector for ClickUp.

  • I click the Connect button in Workato
  • A ClickUp window appears in which I select my Workspace (image 1)
  • I get an Internal Server Error of type OAUTH_006 on the ClickUp pop-up screen (image 2)

I could not find an explanation for the error code in the ClickUP Common Errors page

Any idea what I could be doing wrong?

Choosing the workspaceChoosing the workspaceThe error on the ClickUp pop-upThe error on the ClickUp pop-up

2 ACCEPTED SOLUTIONS

Hi @JeroenR ,

I tested the connection, and it worked fine. There's no change with the authentication. I was able to connect without an error.

Please check the authorization URL and Oauth token URL. Make sure that the format is as follows:
https://app.clickup.com/api?client_id= {client_id} &redirect_uri=https://www.workato.com/oauth/callback

  1. In the URL, replace {client_id} with your ClickUp client ID.

The OAuth Token URL should be: https://app.clickup.com/api/v2/oauth/token

Please review your HTTP configuration and try again. I tested this and it was working fine.

View solution in original post

Yes, thank you Marlon. You were right. It turned out I had not entered the callback URL in the App configuration in the ClickUp API settings page. Typical "user error". Thanks for your help.

View solution in original post

7 REPLIES 7

Hi @JeroenR ,

I tested the connection, and it worked fine. There's no change with the authentication. I was able to connect without an error.

Please check the authorization URL and Oauth token URL. Make sure that the format is as follows:
https://app.clickup.com/api?client_id= {client_id} &redirect_uri=https://www.workato.com/oauth/callback

  1. In the URL, replace {client_id} with your ClickUp client ID.

The OAuth Token URL should be: https://app.clickup.com/api/v2/oauth/token

Please review your HTTP configuration and try again. I tested this and it was working fine.

Yes, thank you Marlon. You were right. It turned out I had not entered the callback URL in the App configuration in the ClickUp API settings page. Typical "user error". Thanks for your help.

philSch
Deputy Chef I
Deputy Chef I

Hi all, I'm a  workato rookie and I'm facing the same issue while taking up the Automation Pro III training. When I add the workato redirect url on clickUp side, it's either 'cleaned' by clickup leaving only www.workato.com or it's lost. 

Does one of you face this yet and if yes found a workaround ?

Many thanks,