Payload Not Received in JSON Format in Workato Flow App

[yashasree]

Hello,
I’m currently working with the Workato Flow App, and I’ve noticed that the incoming payload is not received in proper JSON format as expected.

Interestingly, when I use Python code within a regular recipe, the output is displayed correctly as a JSON object. However, when I try the same approach in a Flow App (Workflow), the output doesn’t appear in JSON format, it seems to be coming in as plain or formatted text, making it harder to work with. 
I’ve attached a screenshot below for reference

[rajeshjanapati]

Hi @yashasree ,

May I know from where you are mapping data into Workflow apps page?

I mean from Recipe or from Data Tables, if you are mapping directly from Recipe check the mapping configuration, even we are updating the json... or if you mappping from Data Table check the data is correct or not in data table.

[yashasree]

Hi @rajeshjanapati ,
We are retrieving data from the Datatable and mapping it from the recipe to the workflow

[rajeshjanapati]

Okay @yashasree, what I understand is, you are mapping the Payload pill from the recipe to Workflow apps page directly ( as per my knowledge till now, in workato there is no option to display the data in the workflow apps page directly from the recipe, only from Datatable we can map the respective column data pill into Workflow apps page... also, correct me if I am wrong).

Then, if you are mapping the data pill directly to the workflow apps page from the recipe, have you checked the data format before mapping, whether it is in expected format or not?

[yashasree]

Hi @rajeshjanapati ,
We can't map the data from the workflow, and I have verified the data format before to ensure it aligns with the expected structure