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Salesforce Connector OAUTH_APPROVAL_ERROR_GENERIC

ryan-avent
Deputy Chef II
Deputy Chef II

Hello I’m having an issue with the Salesforce connector, I’m trying to connect to a new scratch org but am receiving the below error.

"We can't authorize you because of an OAuth error. For more information, contact your Salesforce administrator. OAUTH_APPROVAL_ERROR_GENERIC : An unexpected error has occured during authentication. Please try again. “

Has anyone successfully connected to a scratch org using the Salesforce connector?
If so can anyone assist in debugging this error?

I have gone through the setup guide for the connector, and installed the Workato connected app into the Salesforce environment.

1 REPLY 1

meghan-legaspi
Community Manager
Community Manager

Hi Ryan,

Have you already reviewed these docs? I think they could be helpful:

A custom connector or OAuth 2.0 Authentication might be your best solution. If you could provide a little more info on what you are trying to achieve, I can provide more assistance.

Thanks,
Meghan