Trigger Retries

[Prudvi]

Hi All,
Are there any connectors in Workato which can auto-retry when a Trigger fails with an error or is there any way we can achieve this without using Monitor/Error handler action.
Regards,
Prudvi

[gary1]

I'm not sure if it's possible without monitor/error handling. When I trigger a recipe from outside of Workato, I almost always have the trigger in a "controller" recipe that calls a function to do the actual processing. I find this very helpful for troubleshooting and repeating jobs with errors.

[sampath]

If that is custom connector, we might try within the SDK for possibility. But chances are minimum.

[Prudvi]

Hi @gary1, @sampath,
Thanks for sharing your thoughts.
Can we consider this as a Product Feedback which can reduce a couple of tasks and also handle the errors gracefully.
Regards,
Prudvi

[shivakumara]

Hi @Prudvi,
Error handling should be customized based on the use case, as different scenarios require different approaches to notifications and resolution strategies. Relying entirely on Workato’s default handling could lead to a lack of differentiation in error categorization, making it difficult to notify the right stakeholders effectively.

Note:
The Monitor and Error blocks themselves are not counted as tasks; however, the steps executed within these blocks will be counted as tasks.

Thanks and Regards,
Shivakumara K A