03-10-2025 10:53 AM - edited 03-10-2025 10:54 AM
Hi All,
Are there any connectors in Workato which can auto-retry when a Trigger fails with an error or is there any way we can achieve this without using Monitor/Error handler action.
Regards,
Prudvi
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03-11-2025 03:37 AM - edited 03-11-2025 03:37 AM
03-10-2025 11:02 AM
I'm not sure if it's possible without monitor/error handling. When I trigger a recipe from outside of Workato, I almost always have the trigger in a "controller" recipe that calls a function to do the actual processing. I find this very helpful for troubleshooting and repeating jobs with errors.
03-10-2025 03:19 PM
If that is custom connector, we might try within the SDK for possibility. But chances are minimum.
03-11-2025 02:11 AM
03-11-2025 02:49 AM - edited 03-11-2025 02:51 AM
Hi @Prudvi,
Error handling should be customized based on the use case, as different scenarios require different approaches to notifications and resolution strategies. Relying entirely on Workato’s default handling could lead to a lack of differentiation in error categorization, making it difficult to notify the right stakeholders effectively.
Note:
The Monitor and Error blocks themselves are not counted as tasks; however, the steps executed within these blocks will be counted as tasks.
Thanks and Regards,
Shivakumara K A