Unable to Install workato-connector-sdk Gem

[Patel0786]

Hi everyone,

I am trying to install the workato-connector-sdk gem by following the official Workato documentation (Connector SDK > CLI > Getting Started with the SDK Gem). However, I am encountering an error when running the following command:

cmd ->  "gem install workato-connector-sdk"

The installation fails, and I have attached a screenshot of the error message.

Troubleshooting Steps I Tried:

1. Verified that Ruby and Bundler are installed correctly (ruby -v and gem -v return expected versions).

2. Checked network connectivity to ensure no firewall or proxy is blocking the installation.

3. Tried running the command with administrative privileges (Run as Administrator).

4. Updated RubyGems (gem update --system).

5. Checked if any dependencies are missing.

Despite these steps, the issue persists. Has anyone faced a similar issue? Any insights on resolving this would be greatly appreciated!

Thanks in advance! 😊

[ryan-avent]

@Patel0786 I'm facing the same issue, did you manage to resolve it?

[Patel0786]

@ryan-avent

Are you also trying to install the workato-connector-sdk gem? I encountered a similar issue earlier due to some LCU library conflicts. I documented all the steps in a PDF—if you follow those steps, you can easily install the workato-connector-sdk gem. I'd be happy to share the PDF and help you with the installation process if you'd like.

However, please note that some gems, like bunny for RabbitMQ, are not supported in Workato. While I was able to use the bunny gem locally, it threw an error when I tried to import it in the Workato Connector SDK after publishing the connector. I'm not sure what your specific requirements are, but if your goal is just to get the workato-connector-sdk gem working locally, I can definitely help with that

[Patel0786 · Accepted solution]

I was able to resolve the issue with installing the workato-connector-sdk gem.

The problem was related to some LCU (MSYS2 UCRT64) library conflicts on my system. I created a PDF guide documenting all the steps I followed to successfully install the gem. If anyone else is facing a similar issue, feel free to reach out—I’d be happy to share the PDF and assist with the setup process.

Just a note: while experimenting with the SDK, I also tried using the bunny gem for RabbitMQ. It worked fine locally, but Workato doesn't support all gems after deployment. So if you're planning to use external gems in your connector, keep in mind that some may not be compatible once published to Workato.

Thanks again to everyone who took the time to review my question!😊