โ11-20-2023 08:46 AM
wondering how complicated is might be.
If Order management goes into our ERP and enters a sales order and an Opportunity number have workato pull the list of SKUs and prices from SFDC and put it on the screen so that OM can validate it matches the PO and if they click yes it will pull the info from SFDc into ERP and set ops as won etc
if they press no it stops
if they don't know the opportunity number maybe have Workato display a list of open opportunities and if they see one that matches, they select that op and it goes up to the above paragraph and shows the list of SKUs and qty prices etc.
I don't see any user action or screen display type actions.
my first thought is we should make SFDC be the trigger and not ERP but since Om lives in ERP today want to make sure i exhaust any theories on them remaining in ERP before I broach the subject of moving them to SFDC
John
โ11-30-2023 09:54 PM
I don't think that Workat recipe can handle screen display actions from another app, unless the display if from an Object within the app.