โ07-21-2023 07:18 AM
Whenever a SKU is created or updated in one of our companies, I have a recipe that will update the fields in SFDC.
but its only working for one of the companies in Epcior, and we have 3. I see where in the connector the Default Company is required (and greyed out now) to the one company that is working. is there a way to have the same recipe look in all companies?
thanks
Solved! Go to Solution.
โ07-25-2023 12:26 AM
Hi,
This is Marlon from Support Team.
You can only use one account/credential per recipe for a connector. Please clarify where you get the Company Name as a required field in an Object. Also, what action are you using?
Since you are new to Workato, I recommend you go through our Automation courses: https://academy.workato.com/.
โ07-31-2023 09:39 PM
Epicor created the connector and not a platform connector from Workato. I suggest you reach out to Epicor since the configuration for the Company is under the connector level.
Another workaround is to use HTTP/SDK connector for the other company.
โ09-20-2023 03:07 PM
so what I had to do was convert my 1 Recipe to a function and then create 3 separate Recipes (1 for each company) that does nothing but call that function.
โ07-31-2023 09:39 PM
Epicor created the connector and not a platform connector from Workato. I suggest you reach out to Epicor since the configuration for the Company is under the connector level.
Another workaround is to use HTTP/SDK connector for the other company.
โ08-01-2023 06:46 AM
have a call with Epicor today to see what they say.
worse case I'm thinking maybe an old school approach and have a nightly BAQ run a report to a server and have a recipe connect to the Excel file but really like the instant dynamic approach obviously ๐
โ08-02-2023 06:05 AM
Update: Epicor claims that we only need 1 connector and 1 Recipe to accomplish this but since we are in the end stages of our migration to Epicor Cloud we aren't scheduling a call to dive deeper into HOW this works for a few weeks... but will report back when I do.
โ09-20-2023 03:07 PM
so what I had to do was convert my 1 Recipe to a function and then create 3 separate Recipes (1 for each company) that does nothing but call that function.